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Differentiate or Die: Survival in Our Era of Killer Competition

In an era of overwhelming consumer choice and killer competition, businesses must find and communicate a meaningful point of differentiation or perish.

A profile of this book is on the way.

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What it’s about

Differentiate or Die argues that the explosion of choice in nearly every product category has made differentiation not optional but a matter of survival. Jack Trout and Steve Rivkin dismantle the comforting myths that quality, customer orientation, creativity, price, and breadth of line can set a company apart, then lay out a logical, step-by-step process for finding and owning a genuine differentiating idea in the mind of the prospect. Drawing on hundreds of real-world successes and failures—from Hertz and Volvo to BMW and Southwest Airlines—the book shows how attributes, leadership, heritage, specialty, preference, how a product is made, being first, and being the latest can each become a defensible difference. Above all, it insists that differentiation is a strategic discipline requiring sacrifice, consistency, and the personal involvement of the CEO. Practical, contrarian, and grounded in marketing psychology, it is a survival manual for anyone trying to thrive in a brutally competitive marketplace.

The through-line

Who it’s for
A marketer, executive, or business owner who wants their company or product to stand out and survive against fierce competition.
The problem
Their product is becoming indistinguishable from competitors in a marketplace flooded with choice. They feel anxious and uncertain, knowing they need to be different but not knowing how.
The plan
  1. Make sense in the context of your category and competition.
  2. Find a genuine differentiating idea that sets you apart.
  3. Build credentials that make your difference real and believable.
  4. Communicate your difference relentlessly across all media.
  5. Sacrifice and stay consistent to maintain your difference over time.
The payoff
Your brand owns a meaningful idea in the mind of the prospect. · You command preference and pricing power instead of competing on price. · You thrive in a brutally competitive marketplace.

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